If you live in Lincoln and your PlayStation, Xbox, Switch or controller just quit on you, you don’t have to ship it across the country or drive to Omaha. Game Repair Shop has a repair counter inside the Gamers store at 2711 King Ln, Suite 202, in north Lincoln. This post walks through exactly what happens when you bring something in: what to bring, what the $25 fee is for, how long it takes, how quotes work, and what to do before you walk out the door so the repair goes smoothly.
No surprises is the whole point. A lot of people put off a repair because they don’t know what it’ll involve or whether they’ll get stuck paying for something they didn’t agree to. Here’s the honest version of how it works.
What we fix at the Lincoln counter
The short answer is almost anything that plays games. The counter takes in:
- PlayStation (PS5, PS4, PS3): no video, won’t power on, beeps then shuts off, blue light of death, disc drive problems, overheating. See PS5 repair in Lincoln and PlayStation repair.
- PS5 HDMI ports: the most common board-level repair we see. More on that on the PS5 HDMI port repair in Lincoln page.
- Xbox (Series X/S, One, 360): no HDMI signal, safe-mode loops, fan and power problems. See Xbox repair in Lincoln.
- Nintendo Switch: won’t dock or charge, cracked screens, game card and SD card readers, Joy-Con drift. See Switch repair in Lincoln.
- Controllers: stick drift, sticky or dead buttons, charging ports, and Hall-effect or TMR stick upgrades. See controller repair in Lincoln.
- Retro systems and cartridges: save batteries, cartridge readers, cleaning and recapping. See retro console repair in Lincoln.
- Gaming PCs: see gaming PC repair in Lincoln.
Our focus is board-level work: replacing HDMI ports, power and video chips, repairing damaged traces and other microsoldering. That’s the kind of job many general phone and electronics shops send out or turn away, and it’s what most of the videos on our YouTube channel show.
Before you come in: a few quick checks
Some “broken” consoles aren’t broken at all. Spending five minutes on these can save you a trip:
- Swap the cable and the TV input. For a no-picture problem, try a different HDMI cable and a different input or TV. If it works somewhere else, the console is probably fine.
- Power cycle it fully. Shut it down completely, unplug the power cord for a minute or two, and start it again. This clears a surprising number of glitches.
- Charge the controller with a different cable. Charging problems are often the cable or the wall adapter, not the controller.
- Check for updates. A pending system or controller update can cause odd behavior, especially with connection problems.
If none of that helps, or if you can see physical damage like a bent HDMI port, a burnt smell, or liquid, stop testing it. Repeatedly plugging a damaged port in and out or powering on a console that’s had a spill can turn a small repair into a bigger one. Our blog has detailed walk-throughs for the common problems, like PS5 no signal, stick drift and PS5 beeps but won’t turn on.
What to bring
- The console or controller. You don’t need the box or the manual.
- The cable or accessory if it’s part of the problem. If the console only acts up with a certain cable, dock or controller, bring that too so we can test the exact setup.
- A short description of the problem. When did it start? Was it dropped, did something spill, did it overheat, did someone else already try to fix it? Small details point us to the cause faster.
- Your phone number. We’ll call or text you with the diagnosis and quote.
If the console has saves or settings you care about, keep in mind that some repairs involve the storage or the main board. Back up what you can before you bring it in. Cloud saves for PlayStation Plus, Xbox and Nintendo Switch Online are worth turning on if you haven’t already.
How a Lincoln drop-off works, step by step
- Walk in. No appointment needed. Come in during store hours and tell us what’s going on.
- Pay the $25 drop-off fee. This covers opening the system up and finding the cause. It isn’t an extra charge on top of your repair: if you go ahead, the $25 is credited toward the repair.
- Diagnosis. We open it up and track down the actual fault, whether that’s a cracked HDMI port, a failed power IC, a damaged trace, a worn stick module or simply a fan clogged with dust.
- Quote and approval. We call or text you with the price. Nothing gets repaired until you say yes.
- Repair and testing. After the repair we test the things that matter for that system: video output, power cycling, controllers, disc reads and so on.
- Pick up. We let you know when it’s ready, and your repair comes with a 30-day limited warranty on the work we did.
Lincoln in-store repairs take 3 to 5 days. If you need it back the same day, our Omaha same-day service may be the better fit.
Why we quote after diagnosis instead of posting a price list
We get asked “how much is it to fix a PS5?” all the time, and the honest answer is that it depends on what’s wrong inside. Two consoles with the same symptom can need very different repairs. A PS5 with no picture might need a new HDMI port, or the port might be fine and the problem is the chip behind it. An Xbox that won’t show video might have a broken port, lifted traces or blown protection diodes. A flat price list would either overcharge the easy jobs or undercharge the hard ones and lead to surprise add-ons later.
So we look first, tell you what we found, and give you the actual price. You decide whether it’s worth it. That’s also why the $25 goes toward the repair: you’re paying for a real diagnosis, not a fee that disappears.
When a repair is (and isn’t) worth it
We’ll tell you straight if a repair doesn’t make sense for an older or cheaper system. When we call with the quote, it’s fine to ask whether the repair is worth it compared to replacing the system. If you decide not to repair it, there’s another option many people don’t know about: Gamers buys broken game consoles, and the repair counter sits right inside the store. Ask at the counter and we can talk about it.
Already been to another shop?
We see a lot of consoles that someone else already tried to fix: ports soldered on crooked, pads torn off the board, or parts missing. Those can often still be saved, but it’s important to tell us up front what was done so we know what we’re looking at. Here’s one example from our channel, a PS5 that came in after another repair shop worked on it:
More of David’s repair videos are collected on our repair guides page.
Finding the Lincoln counter
We’re in Suite 202 at 2711 King Ln, Lincoln, NE 68521, inside the Gamers retro and modern game store. While your console is in for repair you can browse games, trade in old ones, or pick up a controller.
- Hours: Monday to Wednesday 12–7 PM, Thursday to Saturday 12–8 PM, Sunday 12–7 PM
- Phone or text: (402) 703-4403
- Email: info@gogamers.com
All the details, including the fee table for Lincoln, Omaha and mail-in, are on our Lincoln console repair page.
Not in Lincoln? Omaha and mail-in options
If you’re closer to Omaha, we offer same-day repair in Omaha with a free diagnosis (there’s a $40 fee only if the item can’t be repaired). Anywhere else in the country, our mail-in repair service has the same free diagnosis and a 3 to 5 day turnaround after your console arrives. Coming from Grand Island, Kearney, Sioux City or Council Bluffs? See repair for out-of-town customers.
Quick answers
Do I need an appointment? No. Walk in during store hours.
What’s the $25 fee? It’s paid at drop-off for the diagnosis and is credited toward your repair if you go ahead.
How long does it take? Lincoln in-store repairs take 3 to 5 days.
Will you fix it without asking me? Never. We quote first, and nothing is repaired until you approve.
Is there a warranty? Yes, a 30-day limited warranty on the work we performed.
Have a question before you come in? Call or text (402) 703-4403, or just stop by the counter at 2711 King Ln.